Privacy Policy

Last updated: July 12, 2026

This Privacy Policy explains how Ratel Robotics (the "Company", "we") processes the personal data of visitors to robots.com.ua (the "Site") and uses cookies. By using the Site, you agree to the terms of this Policy.

1. What data we collect

Data you provide — through contact forms, orders, or job applications: name, phone number, email address, and the content of your message.
Data collected automatically — IP address, browser and device type, pages visited, date and time of your visit, and data from cookies.

2. Purpose and legal basis

We process your data to: handle your requests, applications, and orders; arrange delivery and support; ensure the security of the Site and protect it from spam; and improve the Site. The legal bases are your consent, performance of a contract (e.g. placing an order), and our legitimate interest in operating the Site securely.

3. Sharing data with third parties

We do not sell your data. We may share it only with partners necessary to provide our services:

Google reCAPTCHA — spam protection for forms (processed under Google's policy);
Telegram — internal notifications about new requests;
Nova Poshta — order processing and delivery;
WayForPay — online payment processing;
Hosting provider — technical storage of Site data.

4. Cookies

Cookies are small files stored in your browser. We use:

Necessary cookies — provide basic Site functionality (session, cart, remembering your cookie choice). No consent required.
Functional and third-party cookies — may be set by Google reCAPTCHA and embedded YouTube videos.

On your first visit the Site asks for your consent to non-essential cookies. You can accept or decline them and change your choice at any time via the "Cookie settings" link in the footer. You can also manage cookies in your browser settings.

5. Data retention

We keep personal data no longer than necessary for the stated purposes or as required by the laws of Ukraine.

6. Your rights

You have the right to access your data, request its correction or deletion, withdraw consent, and lodge a complaint with a supervisory authority. To exercise your rights, contact us at info@robots.com.ua.

7. Data security

We apply organizational and technical measures to protect data from unauthorized access, loss, or disclosure.

8. Changes to this Policy

We may update this Policy. The current version is always available on this page with the date of the latest update.

9. Contact

For questions about data processing, contact: info@robots.com.ua.